CRM and Promotion Junior Manager

Join Izone Indonusa as a CRM and Promotion Junior Manager and play a pivotal role in shaping customer engagement strategies in Jakarta Utara. This position offers a unique opportunity to analyze customer behavior, optimize promotional campaigns, and drive retention. At Izone Indonusa, we're a dynamic company dedicated to delivering innovative solutions and exceptional customer experiences. As a CRM and Promotion Junior Manager, you'll work closely with our team to enhance customer relationships, ensuring they feel valued and understood. Your daily tasks will involve analyzing customer data, designing and executing promotional strategies, and measuring campaign effectiveness using tools like Salesforce and Google Analytics. This role is perfect for someone who thrives on data-driven decision-making and enjoys creating engaging customer experiences.

Jakarta Utara is a vibrant city with a rich cultural heritage, offering a dynamic environment for professional growth. Izone Indonusa is committed to fostering a collaborative and innovative workplace, where your ideas and contributions are valued. If you're passionate about customer engagement and strategic promotion, we invite you to be part of our team and help us continue to deliver outstanding results.

📋 Tanggung Jawab Pekerjaan

• Analyze customer data to identify trends and preferences using Salesforce and Google Analytics.
• Design and execute promotional campaigns to enhance customer engagement.
• Measure and report on campaign effectiveness to optimize future strategies.
• Collaborate with the marketing team to develop and implement customer retention programs.
• Provide insights and recommendations to improve customer satisfaction and loyalty.
• Assist in the development of CRM strategies to enhance customer relationships.
• Stay updated with industry trends and best practices in customer engagement and promotion.
• Support the team in achieving monthly and annual sales targets.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 1-3 years of experience in a similar role, preferably in the retail or FMCG industry.
• Proficient in using CRM software like Salesforce or HubSpot.
• Familiarity with data analysis tools such as Google Analytics or Tableau.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certification in digital marketing or related fields is a plus.

🛠️ Keahlian

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